Fully Managed
We become your IT department. Flat monthly rate covering support, monitoring, security, and strategy for your whole environment.
- Best for teams without internal IT
- Predictable monthly cost
- Month-to-month after initial term
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Our services
Everything your technology needs, under one roof
Engage us for a single project or hand us the whole environment. Either way you get the same team, the same standards, and a clear line of accountability.
01 — Managed IT
Managed IT & Helpdesk
Your team should not lose an afternoon to a printer, a password, or a VPN that decided to stop working. We take ownership of day-to-day IT so the people you hired to do the work can actually do it.
Everything runs on a flat monthly rate tied to users and devices. No hourly meter, no incentive for us to let problems linger.
What's included
- 24/7 monitoring with automated alerting and response
- Unlimited remote helpdesk and scheduled on-site support
- Patch management for operating systems and applications
- Workstation and server provisioning and lifecycle planning
- Employee onboarding and secure offboarding
- Microsoft 365 and Google Workspace administration
- Asset inventory, license tracking, and renewal management
- Third-party vendor coordination on your behalf
- Quarterly technology and budget reviews
02 — Cloud
Cloud & Infrastructure
Cloud projects go wrong in predictable ways: the migration stalls halfway, costs run double the estimate, or the new environment quietly loses the redundancy the old one had. We plan for all three before anything moves.
Whether you are consolidating aging servers, moving to Microsoft 365, or right-sizing an Azure or AWS bill that has gotten out of hand, the work starts with an honest look at what you are running today.
What's included
- Cloud readiness assessment and migration roadmap
- Microsoft 365 and Google Workspace deployment and tenant hardening
- Azure and AWS architecture, deployment, and cost optimization
- Server virtualization and hybrid environment design
- Backup, replication, and tested disaster recovery
- Business continuity planning with defined RTO and RPO targets
- Network design, structured cabling, and Wi-Fi deployment
- Firewalls, VPN, and zero-trust remote access
- VoIP and unified communications
03 — Security
Cybersecurity
Small and mid-size companies are targeted precisely because attackers expect weak controls and no one watching after 6pm. Most breaches we are called in to clean up did not require sophistication — just an unpatched system, a reused password, or a convincing email.
We close those gaps in the order that reduces the most risk per dollar, and we tell you plainly which items can wait.
What's included
- Security posture assessment and vulnerability scanning
- Penetration testing and remediation planning
- Managed endpoint detection and response (EDR)
- Email security, anti-phishing, and spoofing protection
- Multi-factor authentication and identity management
- Zero-trust access policies and least-privilege review
- Immutable backups and ransomware recovery planning
- Security awareness training and phishing simulations
- Incident response planning and tabletop exercises
- Dark web credential monitoring
04 — Compliance
Compliance & Governance
Passing an audit is a documentation problem as much as a technical one. We implement the controls and produce the evidence — policies, logs, access reviews, and training records — so the audit becomes a formality instead of a scramble.
If a client questionnaire or an insurance renewal is what brought you here, we can usually tell you within a week exactly what stands between you and a clean response.
Frameworks we support
- HIPAA — safeguards, risk analysis, and BAA management for healthcare
- SOC 2 — readiness assessment, control implementation, audit support
- PCI DSS — scoping, segmentation, and cardholder data controls
- CMMC / NIST 800-171 — readiness for defense supply chain
- CCPA / CPRA — California privacy requirements and data mapping
- Cyber insurance — meeting the controls carriers now require
We implement and evidence controls. Formal certification is issued by an independent auditor or assessor, and we support you through that process.
05 — Software & AI
Software & AI Consulting
There is a point where spreadsheets, manual re-entry, and five disconnected systems start costing more than the software that would replace them. We help you find that line, then build across it.
On AI specifically, we are deliberately unglamorous: we look for the repetitive, high-volume tasks where automation pays for itself, and we skip the ones where it does not.
What's included
- Custom web and internal application development
- API development and third-party systems integration
- Business process automation and workflow design
- Data warehousing, reporting, and executive dashboards
- CRM and ERP selection, implementation, and integration
- Legacy system modernization and data migration
- Applied AI: document processing, support automation, internal assistants
- Technical due diligence and architecture review
Engagement models
Work with us the way that fits
Pricing depends on users, devices, and scope. Every quote is fixed and written before work begins.
Co-Managed
You have IT staff; we extend them. We take the after-hours load, the specialized projects, and the tooling, so your team can focus on the business.
- Best for teams with 1–3 internal IT staff
- Fills specific capability gaps
- Shared tooling and documentation
Project-Based
A defined scope with a fixed price and a finish line — a migration, a security remediation, an office build-out, or a software build.
- Best for one-time initiatives
- Fixed scope, fixed price
- No ongoing commitment required
Common questions
Before you call
How quickly can you respond when something breaks?
Critical issues — anything stopping your team from working — are acknowledged in under 15 minutes during business hours and have an engineer actively working the problem shortly after. Managed clients get 24/7 coverage for outages. Lower-priority requests are handled same day.
Do we have to sign a long-term contract?
Managed agreements start with an initial term that covers onboarding, then continue month to month. We would rather keep your business by doing the work well than by holding you to a three-year term.
What does it cost?
Managed IT is priced per user and per device, so the number depends on your team size and environment. Projects are quoted at a fixed price after the assessment. You get a written number before anyone starts work, and we do not bill for overruns caused by our own estimate.
We already have an IT provider. Is switching disruptive?
It usually is not. We run onboarding in parallel with your current provider, document the environment, stand up our monitoring and backups, and only then transition support. Most clients notice the change only when response times improve.
Do you work on site or only remotely?
Both. Most issues resolve faster remotely, but we are based in Glendale and go on site across Los Angeles County for hardware, network work, office moves, and anything that genuinely needs hands on equipment.
What size companies do you work with?
Our sweet spot is roughly 10 to 250 employees — large enough that technology problems have real cost, small enough that a dedicated internal IT department is hard to justify. We also take on project work for larger organizations.
Not sure which service you need?
That is what the assessment is for. Tell us what is not working and we will tell you what would fix it — in writing, with no obligation.